This is scary: Cautionary tale: Do you know where your customer database is?

[...]not just one, but TWO customer database files — one 4 MB .txt file and one 13 MB .bak file that was also plain text — comprised of ~11,000 users, each containing varying amounts of confidential information as noted above. From http://www.zdnet.com/blog/btl/cautionary-tale-do-you-know-where-your-customer-database-is/61811

It is at once sad and scary that this kind of mistakes would still happen. Come on! Governance and professionalism anyone???